Tugas 4 (complaint letter) inggit

Dear Sir/madam,
Bening Hamster 54321 – may 21st

I want to complain about the hamster that I bought on May 20. After I bought from your hamster is healthy. however, after I want marries with my own hamsters, hamster that I bought from you did not want to be married.
I do not know why the hamster that I bought if it does not hurt anything. I think the hamster that I bought in you have the disorder.
I really appreciate it if my hamster can be replaced with new hamster, in accordance with your words. I hope to receive an answer from a letter of complaint.


Your Faithfully,



Inggit Pambayun











Dear Mr. Inggit Pambayun
Bening Hamster 54321

First, we want to apologize for our delay in answering your letter on May 21. This is because the technical inspection is required before we can give a satisfactory answer.
Once we know the problems your hamster, we found that hamster you buy from us, have abnormalities in genes.
We sympathize with you and so sorry you are experiencing difficulties. We promise to replace your hamster with a new one according to the type you buy, with the existing warranty. You can bring your hamster to our store, and we will replace with new ones according to the type you buy.


Your Sincerely,


Occy Lina Mazaya


Nama : Inggit Pambayun
NPM : 11207332
Kelas : 4EA12
Tugas Bahasa Inggris Bisnis 2