Dear Sir/madam,
Bening Hamster 54321 – may 21st
I want to complain about the hamster that I bought on May 20. After I bought from your hamster is healthy. however, after I want marries with my own hamsters, hamster that I bought from you did not want to be married.
I do not know why the hamster that I bought if it does not hurt anything. I think the hamster that I bought in you have the disorder.
I really appreciate it if my hamster can be replaced with new hamster, in accordance with your words. I hope to receive an answer from a letter of complaint.
Your Faithfully,
Inggit Pambayun
Dear Mr. Inggit Pambayun
Bening Hamster 54321
First, we want to apologize for our delay in answering your letter on May 21. This is because the technical inspection is required before we can give a satisfactory answer.
Once we know the problems your hamster, we found that hamster you buy from us, have abnormalities in genes.
We sympathize with you and so sorry you are experiencing difficulties. We promise to replace your hamster with a new one according to the type you buy, with the existing warranty. You can bring your hamster to our store, and we will replace with new ones according to the type you buy.
Your Sincerely,
Occy Lina Mazaya
Nama : Inggit Pambayun
NPM : 11207332
Kelas : 4EA12
Tugas Bahasa Inggris Bisnis 2
Rabu, 25 Mei 2011
Order Letter (Tugas 3)
11 May, 2011
ASUS Indonesia
Jln Gatot Subroto 225
Indosat building 25 floor.
10227
Dear Sirs,
We are interested in products for Eee Pc 1215 notebook. We would greatly appreciate receiving any information, brochures and price lists you may have to learn more about your products. We appreciate your prompt reply.
I thank you in advance and look forward to studying the materials you send me.
Sincerely,
Merdi Anandianto
Merdi Anandianto
4EA13
10207710
BAHASA INGGRIS BISNIS 2
PT. SINERGI KENCANA
Bonsai Street N0. 27
Jakarta Selatan, Jakarta
17125
Dear Merdi Anandianto
Thank you for letter of 11 May inquirying about our latest catalogues, price list and term of paymnet.
We are pleased to enclose our catalogues, pricelist and terms of payment.
We hope you will find our prices and terms satisfactory and look forward to receiving your first order.
You faithfully,
Suci Putri Andari
Marketing Manager
Enc: Catalogues
Price List
Merdi Anandianto
4EA13
10207710
BAHASA INGGRIS BISNIS 2
ASUS Indonesia
Jln Gatot Subroto 225
Indosat building 25 floor.
10227
Dear Sirs,
We are interested in products for Eee Pc 1215 notebook. We would greatly appreciate receiving any information, brochures and price lists you may have to learn more about your products. We appreciate your prompt reply.
I thank you in advance and look forward to studying the materials you send me.
Sincerely,
Merdi Anandianto
Merdi Anandianto
4EA13
10207710
BAHASA INGGRIS BISNIS 2
PT. SINERGI KENCANA
Bonsai Street N0. 27
Jakarta Selatan, Jakarta
17125
Dear Merdi Anandianto
Thank you for letter of 11 May inquirying about our latest catalogues, price list and term of paymnet.
We are pleased to enclose our catalogues, pricelist and terms of payment.
We hope you will find our prices and terms satisfactory and look forward to receiving your first order.
You faithfully,
Suci Putri Andari
Marketing Manager
Enc: Catalogues
Price List
Merdi Anandianto
4EA13
10207710
BAHASA INGGRIS BISNIS 2
Tugas 3 (order letter)
1st May, 2011
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
29076
Dear Sirs,
We are interested in products, lubrication materials for A52 compressors used in refrigeration manufacturing]. We would greatly appreciate receiving any information, brochures and price lists you may have to learn more about your products. We appreciate your prompt reply.
I thank you in advance and look forward to studying the materials you send me.
Sincerely,
Tony Montana
WareSoft Industries
1242A Yonge Street
Toronto, Ontario
L4D 4F2]
Dr. Mr Tony Montana
Thank you for letter of 1st May inquirying about our latest catalogues, price list and term of paymnet.
We are pleased to enclose our catalogues, pricelist and terms of payment.
We hope you will find our prices and terms satisfactory and look forward to receiving your first order.
You faithfully,
Hillguan Monroue
Marketing Manager
Enc: Catalogues
Price List
HERBHIROWO SAMIAJI
4EA12
10207530
BAHASA INGGRIS BISNIS 2
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
29076
Dear Sirs,
We are interested in products, lubrication materials for A52 compressors used in refrigeration manufacturing]. We would greatly appreciate receiving any information, brochures and price lists you may have to learn more about your products. We appreciate your prompt reply.
I thank you in advance and look forward to studying the materials you send me.
Sincerely,
Tony Montana
WareSoft Industries
1242A Yonge Street
Toronto, Ontario
L4D 4F2]
Dr. Mr Tony Montana
Thank you for letter of 1st May inquirying about our latest catalogues, price list and term of paymnet.
We are pleased to enclose our catalogues, pricelist and terms of payment.
We hope you will find our prices and terms satisfactory and look forward to receiving your first order.
You faithfully,
Hillguan Monroue
Marketing Manager
Enc: Catalogues
Price List
HERBHIROWO SAMIAJI
4EA12
10207530
BAHASA INGGRIS BISNIS 2
Tugas 4 (complaint letter)
Fortune Goods
317 Orchard Road
Indonesia
23 May 2011
Attn: Mr Leyo
Sales Manager
Everlong Batteries
171 Choi Hung Road
Hung Hom
Hong Kong
Dear Sara:
One of my employees, Collin Powers, attended your June 6 class in St. Louis and was very disappointed with the quality of the course. Specifically, the content did not match the course outline in your advertisements. Although the agenda listed three topics having to do with conflict resolution, less than half an hour was spent addressing those issues. Additionally, the instructor’s knowledge was inadequate to deal with the technical questions from the class.
I spoke to the instructor briefly at the end of the class, and he agreed the questions and customer situations brought up in class were beyond his experience.
In light of the expectations raised by your course announcement, I think we are entitled to a refund of our $350 registration fee. A copy of that registration form is attached.
Should you need to discuss the class situation with me or Mr. Powers in more detail, you may reach us at 123-4567.
I would like a draft a letter to inform our exporters regarding shortage of goods in last shipment which we received yesterday.
Sincerely,
by Leyo
Everlong Batteries
171 Choi Hung Road
Hung Hom
Hong Kong
Fortune Goods
317 Orchard Road
Indonesia
26 May 2011
Hi Leyo,
If the shortage is urgent, I would advice calling them first.
Below is a sample you can use.
We would like to bring to your attention the fact that we have received 50 units of Exploding Golf Balls from you yesterday. However, we have ordered 60 units.
This has resulted in significant delay in our production of the Super Golf Ball Destroyer.
Please send the remaining ASAP. We will expect to receive the remaining 10 units by 12th of March from your company.
Thank you for processing this request immediately.
Regards,
Sarah
Herbhirowo Samiaji
10207530
4EA12
317 Orchard Road
Indonesia
23 May 2011
Attn: Mr Leyo
Sales Manager
Everlong Batteries
171 Choi Hung Road
Hung Hom
Hong Kong
Dear Sara:
One of my employees, Collin Powers, attended your June 6 class in St. Louis and was very disappointed with the quality of the course. Specifically, the content did not match the course outline in your advertisements. Although the agenda listed three topics having to do with conflict resolution, less than half an hour was spent addressing those issues. Additionally, the instructor’s knowledge was inadequate to deal with the technical questions from the class.
I spoke to the instructor briefly at the end of the class, and he agreed the questions and customer situations brought up in class were beyond his experience.
In light of the expectations raised by your course announcement, I think we are entitled to a refund of our $350 registration fee. A copy of that registration form is attached.
Should you need to discuss the class situation with me or Mr. Powers in more detail, you may reach us at 123-4567.
I would like a draft a letter to inform our exporters regarding shortage of goods in last shipment which we received yesterday.
Sincerely,
by Leyo
Everlong Batteries
171 Choi Hung Road
Hung Hom
Hong Kong
Fortune Goods
317 Orchard Road
Indonesia
26 May 2011
Hi Leyo,
If the shortage is urgent, I would advice calling them first.
Below is a sample you can use.
We would like to bring to your attention the fact that we have received 50 units of Exploding Golf Balls from you yesterday. However, we have ordered 60 units.
This has resulted in significant delay in our production of the Super Golf Ball Destroyer.
Please send the remaining ASAP. We will expect to receive the remaining 10 units by 12th of March from your company.
Thank you for processing this request immediately.
Regards,
Sarah
Herbhirowo Samiaji
10207530
4EA12
A Reply To Letter Of Complaint
Dear Mr. Merdi Anandianto
Computer First 1902 – May 25th
First, we want to apologize for our delay in answering your letter on 25 May. This is because the technical inspection is required before we can give a satisfactory answer.
After we learned of your computer problems, we find that the computer you buy from us, experiencing damage to the VGA and power supply from your computer that does not match the specifications of which resides in your computer.
We sympathize with you and so sorry you are experiencing difficulties. We promise to replace your computer with a new line with the existing warranty. You can bring your computer to our company, and we will replace with new.
Your Sincerely,
Suci Putri Andari
Nama : Merdi Anandianto
Kelas : 4EA13
NPM : 10207710
TUGAS 4 : COMPLAINT LETTER
BAHASA INGGRIS BISNIS 2
Computer First 1902 – May 25th
First, we want to apologize for our delay in answering your letter on 25 May. This is because the technical inspection is required before we can give a satisfactory answer.
After we learned of your computer problems, we find that the computer you buy from us, experiencing damage to the VGA and power supply from your computer that does not match the specifications of which resides in your computer.
We sympathize with you and so sorry you are experiencing difficulties. We promise to replace your computer with a new line with the existing warranty. You can bring your computer to our company, and we will replace with new.
Your Sincerely,
Suci Putri Andari
Nama : Merdi Anandianto
Kelas : 4EA13
NPM : 10207710
TUGAS 4 : COMPLAINT LETTER
BAHASA INGGRIS BISNIS 2
Complaint Letter
Dear Sir,
Computer first 1902 – may 25th
I want to complain about the computer that I bought on 23 May. After my first turn the computer on, the computer runs normally. But after I turn the computer on the second day, computers were damaged.
I can not explain the damage to the computer because I could not contact your company. I think there is damage on this computer in VGA is not good, so the computer can not be lit.
I would appreciate if my computer can be replaced with new ones, in accordance with the guarantees that have been agreed upon previously. I hope to receive an answer from this complaint letter.
Your Faithfully,
Merdi Anandianto
Nama : Merdi Anandianto
Kelas : 4EA13
NPM : 10207710
TUGAS 4 : COMPLAINT LETTER
BAHASA INGGRIS BISNIS 2
Computer first 1902 – may 25th
I want to complain about the computer that I bought on 23 May. After my first turn the computer on, the computer runs normally. But after I turn the computer on the second day, computers were damaged.
I can not explain the damage to the computer because I could not contact your company. I think there is damage on this computer in VGA is not good, so the computer can not be lit.
I would appreciate if my computer can be replaced with new ones, in accordance with the guarantees that have been agreed upon previously. I hope to receive an answer from this complaint letter.
Your Faithfully,
Merdi Anandianto
Nama : Merdi Anandianto
Kelas : 4EA13
NPM : 10207710
TUGAS 4 : COMPLAINT LETTER
BAHASA INGGRIS BISNIS 2
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